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serve the people enhanced care management employee looking at computer

Helping Patients Live Healthier Lives with Enhanced Care Management

Serve the People Community Health Center is a proud participant in the Enhanced Care Management program. Enhanced Care Management (ECM) is an integral part of the Medi-Cal transformation initative, aimed at reshaping healthcare delivery for Californians with complex needs. Through our ECM program, we provide comprehensive, in-person care management tailored to the specific needs of our community members.

Enhanced Care Management Services

We’re proud to offer personalized support and care for patients seeking enhanced care management. 

Personalized Care Coordination

We believe healthcare should be personal.

We focus on providing personalized care plans and coordinating between service providers.

Housing Support

Many aspects of life impact our health, especially factors like safe housing. We work with partners to assist in securing and maintaining stable housing.

Nutritional Support

Alongside our partners, we assist patients in accessing medically tailored meals that cater to the specific health conditions.

Coordinated Care for Complex Needs

Our ECM program offers eligible members access to a dedicated Lead Care Manager. This manager plays a crucial role in overseeing and coordinating comprehensive healthcare services, ensuring seamless integration across various health and social care settings. Whether our members require assistance from doctors, dentists, social workers, or community centers, our ECM team is there to provide continuous support.

patient laying down on the table while primary care doctor at serve the people checking his injured foot

Connecting to Community Supports

Alongside our ECM services, Serve the People Community Health Center facilitates access to a range of Community Supports. These services are designed to address the social needs that impact health, such as housing security and access to medically tailored meals for recovery. Our goal is to empower our members to lead healthier lives and reduce the need for more intensive, costly medical interventions.

nurse at serve the people writing on clipboard
primary care doctor at serve the people reading patient's chart

Join Our Program

If you or someone you know is a Medi-Cal member with complex health needs and could benefit from our services, please contact us to learn more about eligibility and enrollment.
Additional Resources


For more information about the ECM program and Community Supports, visit:

 

We are committed to transforming health care in our community by providing compassionate, comprehensive care management that meets the needs of our members.

Learn More and Stay Informed

Medi-Cal ECM and Community Supports Quarterly Implementation Report for Q3 2023
ECM Fact Sheet: Comprehensive Care Management Services

Explore Our Community Support Services
Community Support Initiatives

Breaking Down Barriers in Healthcare

ECM is designed to extend care beyond traditional health settings into the communities we serve. We focus on removing the barriers that separate Californians from necessary healthcare, ensuring our members receive the support they need right where they live.

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